Privacy Policy – Peter Young Shoes

Effective Date: 15th September 2025

Peter Young Shoes (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website or make an online purchase.

1. Information We Collect

We may collect the following types of personal information when you interact with us online:

  • Name, address, email and phone number

  • Payment details (processed securely through our payment gateway, we do not store card details)

  • Order and delivery information

  • Account login details if you create an account with us

  • Any information you provide when contacting us

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your online orders

  • Communicate with you about your purchases, deliveries, or enquiries

  • Improve our website and customer experience

  • Send you marketing communications (only if you opt-in)

  • Comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

  • Delivery and courier services to ship your order

  • Payment providers for secure processing

  • Service providers who assist us with website operations

  • Government authorities where required by law

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Online payments are processed through secure, encrypted channels.

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, but some parts of our site may not function properly.

6. Marketing Communications

If you subscribe to our mailing list, we may send you updates about new arrivals, sales, or promotions. You may opt out at any time by clicking “unsubscribe” or “stop” in our communications with you or by contacting us directly.

7. Access & Correction

You have the right to access and correct your personal information held by us. Please contact us if you wish to update your details.

8. Overseas Disclosure

Generally, we do not disclose personal information overseas. However, some of our service providers (such as website hosting or payment processors) may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.

9. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Peter Young Shoes
Email: peteryoungshoes@icloud.com
Phone: 0417 876 388

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.